Welcome

Hello and welcome to our shop. I hope you enjoy looking at our designs. Please feel free to contact us at any time for more information.

Payments

We accept all credit or debit cards, Paypal and Etsy gift cards

Shipping

Orders for the United States are shipped from our boutique print studio in the USA, via USPS, and usually arrive within 2-4 days. All orders are fully tracked.

Artwork is packaged based on the product being shipped. Prints are shipped in extremely high quality, protective corrugated cardboard boxes or mailers, to ensure the safe arrival of your product.

CANADIAN ORDERS
Orders for Canada are all shipped via USPS. Shipping takes around 5 - 10 Business days.

REST OF THE WORLD
Orders for Everywhere else are all shipped via airmail. Shipping takes around 7 - 14 Business days. You can upgrade your shipping with tracking at check out.

CANVAS
Canvases are sent in protective cardboard boxes, and are shipped worldwide via USPS or UPS

Our gallery wrapped canvas are printed on a high quality canvas and hand wrapped onto a thick 1.25" depth wood frame.

Your custom canvas arrives carefully packaged in a protective secure hard cardboard box and arrives ready to hang.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

If there is an issue with your order, please contact me as soon as possible and I will do my best to address it. I will always be more than happy to help.

We do not offer refunds on custom orders, however, we do offer a 100% guarantee that the product will arrive in perfect condition or we will replace it.

If you have any issues or questions regarding your order, please do not hesitate in contacting us via an Etsy convo or directly to our email marmaladetreeart@gmail.com

Additional

Before ordering, please read the items descriptions carefully to avoid any confusion about my products. I am always happy to answer your questions so feel free to send me a conversation and it will be my pleasure to help you.

Please be aware that all monitor screens can sometimes vary a little in colour. .

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